GUIDES

Turn early program questions into a useful brief

Use these guides to align commercial, ecommerce, finance, support, legal, and provider stakeholders before detailed implementation work begins.

Understand the model

Start with the role of an incentive card and the sequence from eligible Shopify purchase to program decision and customer communication. Keep proposed features separate from confirmed terms.

Prepare the merchant team

The checklist organizes objectives, eligibility, journey, operations, controls, measurement, and approval ownership so gaps become visible early.

Evaluate providers with evidence

Ask who performs each regulated and operational role, request program-specific documentation, and compare proposals using the same business assumptions.

MAKE THE BRIEF SPECIFIC

Plan the Shopify incentive around a real customer action.

Bring the commercial objective, eligible purchase, customer promise, and unresolved operating questions. Start with the channel that fits your next step.