ORDER LOGIC

Turn an eligible order into a consistent decision

Order-based programs need more than a promotional headline. The operational rule should translate the published offer into the same result across checkout, review, support, and reporting.

Define the qualifying order

Specify the included sales channel, dates, currency, product scope, order threshold if any, discount interaction, customer condition, payment state, and exclusions. Use the same definitions in customer terms and internal logic.

Separate events from decisions

Order creation can begin evaluation without necessarily completing it. Document which later state confirms eligibility and what happens when an order changes before or after that point.

Preserve a decision record

Store the campaign version, relevant order facts, outcome, timestamp, and reason code needed for support and reporting. Avoid collecting unrelated customer data.

MAKE THE BRIEF SPECIFIC

Plan the Shopify incentive around a real customer action.

Bring the commercial objective, eligible purchase, customer promise, and unresolved operating questions. Start with the channel that fits your next step.